Shipping Policy

shipping policy

STANDARD SHIPPING

Orders placed Monday to Friday before our shipping cut-off time of 3pm ET will be shipped the same day. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.

EXPRESS & PRIORITY SHIPPING
Orders placed Monday to Friday before our shipping cut-off time of 2pm will be shipped same day. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.

All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.

SHIPPING RESTRICTIONS

For orders shipped to remote locations, we can reach your destination through Standard Shipping only. Please allow additional time for orders shipped to these addresses. We are unable to ship to P.O. Boxes, APO/FPO, and US Territories at this time.

SHIPPING TO MULTIPLE ADDRESSES
You may only ship to one address per order.

If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address. For corporate orders, please contact support@lafy.eco for assistance.

TAXES & DUTIES
Prices displayed on the website do not include taxes. Sales tax (where applicable) and shipping charges will be calculated on the total value of merchandise, and will be displayed on your Order Summary page.

No additional duty charges will be applicable to shipments within North America.

SHIPPING CONFIRMATION & E-RECEIPT EMAIL
  1. We'll send you an email with the tracking number once the order has been shipped.
  2. Please click the link in your email in order to track progress of your order.

 

ORDER HISTORY
You can track your order in your order history aswell.
  1. Sign into your account and click Order History. If you checked out as a guest and do not have a LAFY account, click Order Tracking at the bottom of the page and fill in your information.
  2. Click "View Order" in your order history.
  3. Once in your order history, click "Track Items" to get the tracking information for your order.

It may take up to 24~72 hours for your tracking number to be activated.

REFUSED SHIPMENTS
We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and contact shipping@lafy.eco so that we can assist you.
If you refuse your order, or any part of it without authorization from Lafy, you’ll be responsible for all shipping charges.
 
REDIRECTING AN ORDER
Please make sure your shipping address is correct as we can’t redirect orders once items have been sent. If you have any problems please contact shipping@lafy.eco.

 

our initiatives

we are a brand started by college students with the vision to create sustainable alternatives for ready-to-wear women's clothing.

at Lafy, each collection, campaign, or initiative is a creative stride toward sustainability. from our design selection to the packaging, every point of the creative process is thoughtfully planned and executed in alignment with our sustainable values.

sustainable fabrics

from plant based fibers to organic materials, we research, develop, and source eco-friendly materials to construct all of our products.

learn more

deadstock fabric program

to minimize textile waste, we created the deadstock fabric program to give the wasted fabrics a second life.

learn more