shipping policy
Orders placed Monday to Friday before our shipping cut-off time of 3pm ET will be shipped the same day. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.
All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.
For orders shipped to remote locations, we can reach your destination through Standard Shipping only. Please allow additional time for orders shipped to these addresses. We are unable to ship to P.O. Boxes, APO/FPO, and US Territories at this time.
If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address. For corporate orders, please contact support@lafy.eco for assistance.
No additional duty charges will be applicable to shipments within North America.
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We'll send you an email with the tracking number once the order has been shipped.
- Please click the link in your email in order to track progress of your order.
- Sign into your account and click Order History. If you checked out as a guest and do not have a LAFY account, click Order Tracking at the bottom of the page and fill in your information.
- Click "View Order" in your order history.
- Once in your order history, click "Track Items" to get the tracking information for your order.
It may take up to 24~72 hours for your tracking number to be activated.